Common Questions
Frequently Asked Questions
- How long does shipping take?
- Do you ship internationally?
- What is the shipping cost?
- Is cash on delivery payment possible?
- Where can I pick up the goods in person?
- Where can I find growing instructions?
- Do you offer organic quality seeds?
- How fresh are the seeds?
- Where is your store and what are your opening hours?
- Can't find an answer?
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Delivery Time
Most products are in stock and ready to ship. We usually deliver orders throughout the Czech Republic the next business day after dispatch. If you have received shipping confirmation and the package has not arrived, contact us – we will resolve everything together.
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International Shipping
We ship goods not only throughout the Czech Republic, but also to Slovakia and other European Union countries. Simply select the appropriate delivery country when ordering.
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Shipping Cost
For purchases over 100 € we offer free shipping. Complete overview of shipping prices can be found here – starting from just 4€.
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Cash on Delivery Payment
We certainly offer cash on delivery – you pay upon receipt of goods, either in cash or by card with the courier. More about payment options can be found here. Cash on delivery is free.
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Personal Pickup
You can pick up ordered goods directly at Lázeňská káva roastery, Masarykova 149, Luhačovice. Personal pickup is free and you can pay in cash or by card directly at the store.
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Growing Instructions
For each plant in our offer you will find basic growing instructions. More detailed procedures can be found in our Growing Guide, which will guide you from sowing to harvest – free and clearly arranged.
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Organic Seeds
We offer selected types of organic quality seeds from German manufacturer KIEPENKERL. You can view the complete range here.
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Seed Freshness
We regularly replenish seeds to ensure their freshness and germination capacity is always guaranteed.
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Store
Our headquarters is located in Luhačovice, where you can pick up your order free of charge every business day from 8:00 to 17:00.
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Contact Us
Do you have questions that you can't find here? We are available by email info@pestik.cz.