Complaint Form

Please contact us via this form or at info@pestik.cz, by phone or in writing at the company address.
The complaint period begins from the time the customer informs us about it.

Out-of-court dispute resolution

In the event that a consumer dispute arises between us and a consumer from a purchase agreement or service provision agreement, which cannot be resolved by mutual agreement, the consumer may submit a request for out-of-court resolution of such dispute to the out-of-court consumer dispute resolution entity, which is

Czech Trade Inspection Authority
Central Inspectorate – ADR Department
Štěpánská 15
120 00 Prague 2

Email: adr@coi.cz
Web: adr.coi.cz